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At New Bike, we offer free shipping on all orders within Australia. Our bikes are shipped fully assembled and will arrive at your doorstep within 45 business days. For international orders, shipping costs will be calculated at checkout based on the destination country. We use high-quality packaging materials to ensure that your bike arrives in perfect condition.


We want you to be completely satisfied with your New Bike purchase. If for any reason you are not, we offer a 30-day return policy. To initiate a return, please contact our customer service team and provide your order number. Once we receive your returned bike, we will issue a full refund to your original payment method.


At New Bike, we accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept PayPal and Apple Pay. All payments are processed securely through our website to ensure the safety of your personal information.


If you are interested in selling New Bike products in your retail store, please contact our wholesale team for more information. We offer competitive pricing and can provide marketing materials to help promote our products in your store.

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