top of page


  • What are the main features of Joieem Ebike-X?
    The main features of the Joieem smart bicycle include electric assistance, a navigation system, smart locking, and app control, among others. It offers an effortless riding experience and provides real-time data and control capabilities.
  • How does Joieem Ebike-X work?
    The Joieem smart bicycle is equipped with an electric motor assist, allowing riders to choose electric assistance modes. Additionally, it has a GPS navigation system that can plan routes and display navigation information through a smartphone app and handlebar interface display.
  • What is the battery life of Joieem Ebike-X?
    Battery life varies depending on usage, but generally, a fully charged battery can support several tens to hundreds of kilometers of riding. Charging times may also vary.
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • Can Joieem Ebike-X connect to a smartphone?
    Yes, the Joieem smart bicycle can connect to a smartphone via a mobile app. This allows users to view riding data, control electric assistance modes, plan routes, and perform other smart functions.
  • What safety features does Joieem Ebike-X have?
    The Joieem smart bicycle is equipped with three unlocking options for enhanced security: it can be unlocked via a smartphone app, an NFC card, or by setting a password. Additionally, it has anti-theft alarm capabilities to alert users to any unusual situations.
  • Does Joieem Ebike-X require special maintenance?
    Maintenance for the Joieem smart bicycle is typically similar to that of a regular bicycle. You need to regularly check the brakes, tire pressure, belt drive, and so on. Additionally, the battery should be regularly charged to maintain its performance. It's recommended to follow the maintenance guidelines provided in the user manual.
  • Does Joieem Ebike-X have waterproof capabilities?
    Most Joieem smart bicycles are designed to be waterproof to handle riding in different weather conditions. However, it's strongly advised not to use them in extremely severe weather to prolong their lifespan.
  • Can Joieem Ebike-X handle uphill riding?
    Yes, Joieem smart bicycles typically handle uphill riding well. Their electric assistance feature provides extra power when riding uphill.
  • Is Joieem Ebike-X suitable for long-distance rides?
    Joieem smart bicycles are suitable for both short and long-distance rides. The electric assistance can reduce fatigue on long rides and provide greater comfort. However, you should consider the battery life and plan for charging points on long-distance rides.
  • Is Joieem Ebike-X suitable for beginners?
    Yes, Joieem smart bicycles are generally suitable for beginners. Their electric assistance feature makes riding easier for beginners, and the smart features make the overall riding experience more convenient.
  • Does Joieem Ebike-X come in different sizes?
    Currently, Joieem Ebike-X may not offer a variety of size options. However, the seat post height can usually be adjusted to accommodate most riders, and there may be adjustments based on user feedback in the future.
  • What is the warranty policy for Joieem Ebike-X?
    Before purchasing, it's advisable to carefully read the warranty terms to understand the warranty period and coverage.
  • How to check whether the ambient light connection is abnormal?
    Here's a guide on how to do it: 1. Lift the vehicle and you can see 8 screws under the handlebar. Please loosen and take them all out. 2. Pry open the front cover from the gap. Note that there are wires connected here, so don't force it open. 3. Check whether these three wires are connected correctly. If a blue gap appears, there is a problem with the connection. Note: The triangular arrows on the wiring interface must be aligned. (If you need a video operation demonstration, please contact us.)
bottom of page